Fix PayPal webhook not updating WooCommerce order status
Project Deliverables & Description
Customers pay through PayPal and the money arrives, but the WooCommerce order stays "Pending payment" so no confirmation email goes out and stock is not reduced. The gateway dashboard shows the webhook failing with a 500 response. I need someone to check the webhook URL and signature handling, server rules (security plugin or firewall) that could block it, and repair the 14 affected orders by hand.
Buyers are emailing to ask whether their order went through, and fulfilment is delayed.
Key Deliverables:
- Bug Investigation, Fix & Verification: Complete execution of requested deliverables with final quality check.
Requirements:
- Demonstrated experience with WooCommerce, WordPress, PHP, Payment Gateways, Webhooks
- Quick turnaround needed — must be available to start within 24 hours.
- Must test on both mobile and desktop before requesting milestone release.
- We can only provide staging access initially, not production.
Please include links or examples of similar projects you've completed when submitting your proposal. Thanks!
Required Skills & Technologies
Contract Parameters
Budget Setup
$120 - $150
fixed Rate Structure
Experience Level
Entry level
Target expertise level requested
Project Scope
Intermediate
Target project delivery scope
Contract Identifier: e8ee6fd7
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