Project Summary

We need an expert to build a proof-of-concept using LangChain to automatically summarize customer service calls and categorize them by issue type. This will help us streamline our BPO operations.

Detailed Requirements

I'm looking for a LangChain expert to develop a small PoC that can take transcribed call data (we'll provide sample text) and output a concise summary, along with identifying the primary issue category (e.g., 'Billing Inquiry', 'Technical Support', 'Product Complaint'). We want to explore its potential for our BPO call center operations. Please reach out to discuss the specifics of our existing data format and desired output structure.

Deliverables

A working Python script or module leveraging LangChain that processes provided text inputs, generating summaries and category tags. A brief documentation or guide on how to integrate and use the script.

Timeline & Budget

• Expected Timeline: 1 Week

• Budget Range: $270 - $630