We run FortressGuard Cyber and we're currently experiencing an issue: Our recruiting process lives in people's heads. I need someone to interview the team, watch the work being done, and write clear SOPs with screenshots or short Loom videos, plus a checklist version. We use Notion. A new hire should be able to follow them without asking questions..

Training a new person takes weeks and mistakes repeat.

We are looking for an experienced freelancer who can inspect this, explain the cause, and resolve it properly. If you have experience with SOP Writing, Process Mapping, Notion, Technical Writing, please share your availability and estimated time.