Frequently Asked Questions (FAQ)
Welcome to the botdigit.com FAQ page. Here, we aim to provide answers to some of the most common questions our users have. If you can't find the information you’re looking for, please feel free to contact us.
General Questions
1. What is botdigit.com?
botdigit.com is an online marketplace for digital products. We offer a wide range of digital goods, including software, themes, templates, and more, created by talented developers and designers.
2. How do I purchase a digital product?
To purchase a digital product, follow these steps:
- Browse our marketplace and select the product you want.
- Click the "Buy Now" or "Add to Cart" button.
- Follow the checkout process, provide your payment details, and confirm your purchase.
3. Is my payment information secure?
Yes, your payment information is secure. We prioritize the security of your transactions and use encryption and industry-standard security practices to protect your data.
4. What payment methods do you accept?
We currently accept major credit cards and PayPal for payment. We’re continuously working to expand our payment options to better serve you.
Product-Specific Questions
5. How do I download the digital product I purchased?
After completing your purchase, you will receive an email with instructions on how to download the product. You can also log in to your DigitalScriptMarket.store account and access your purchased products in the "My Downloads" section.
6. Do you offer refunds?
Refund policies vary depending on the product and the seller. Be sure to review the product details and the seller’s refund policy before making a purchase. If you encounter any issues, please contact us.
7. Can I request customization for a product?
Customization options depend on the product and the seller’s terms. Some sellers offer customization services, while others may not. Check the product description for details or contact the seller directly for inquiries.
Seller Questions
8. How can I become a seller on botdigit.com?
To become a seller, you can register for a seller account on our platform. Once approved, you can start listing your digital products for sale. Visit our Seller Registration page for more information.
9. What fees are associated with selling on DigitalScriptMarket.store?
We charge a commission fee for each successful sale made on our platform. The specific fee structure can be found in our Seller Terms. Please review this document for detailed information.
Contact Us
If you have any additional questions or need further assistance, don’t hesitate to contact us. Our dedicated support team is here to help.